TERMS & CONDITIONS

Please read our terms and condition below

POSTAGE

All items are sent via UK Royal Mail

International items over £80 are tracked


Production time is currently 4 weeks from ordering, however there can be delays with us receiving fabrics from abroad. If any delays occur, you will be informed.


MEASUREMENTS

Each and every item is currently lovingly made by Lola herself. Please appreciate the importance of measuring yourself correctly. If in doubt , contact us to discuss.


RETURNS

Returns are accepted up to 28 days after purchasing the items ONLY if something is found to be faulty.

Please contact us first, within 5 days of receiving the item, to discuss the problem. Exchanges for alternate items accepted if agreed upon, up to 14 days after purchase. Please bear in mind, if you are exchanging, your new order will be placed in the queue.


We cannot pay import or customs duty on returned items from outside the EU. Please clearly mark these as a return to avoid these charges and ensure the speedy passage of the goods to our premises.


In case of return/exchange contact us using the form provided below.


Violets In May reserves the right to cancel an order any time up to delivery.

CONTACT FORM

Please use this form for returns or exchange inquiries.

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